Privacy Policy

1. Information We Collect

We collect information you provide directly when you fill out a contact form, request an estimate, call us, or communicate with us via email. This may include your name, phone number, email address, street address, and details about your curbing project.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, and referring URL. This data is collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates for curbing services

• Schedule and perform landscape curbing work at your property

• Communicate with you about your project, including appointment confirmations and follow-ups

• Improve our website, services, and customer experience

• Send occasional marketing communications (only with your consent, and you can opt out at any time)

• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting our business (e.g., web hosting, analytics, payment processing), who are bound by confidentiality agreements

• When required by law, subpoena, or other legal process

• To protect the rights, property, or safety of Elite Custom Curb, our customers, or others

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site.

We may use Google Analytics to collect anonymized usage data. Google Analytics uses cookies to track visitor interactions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

5. Third-Party Services

Our website may contain links to third-party websites or services, such as Google Maps, social media platforms, or review sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions and project records are typically retained for up to five years for warranty and business purposes.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information (subject to legal retention requirements)

• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

9. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.